When will my package ship? How can I return it?
It take will take 3-5 business days to ship out your order. I ship Fedex ground and currently am only shipping in the continental US. If you are overseas please email me directly at Laskow.email@example.com and I can quote you a cost for shipping. Tracking numbers and shipment confirmations will be sent the day your package ships.
If you are not completely satisfied with your purchase, please contact me at firstname.lastname@example.org. Send back your item within 14 days of receipt and it can be repaired, replaced, or returned for a full refund. All merchandise should be in its original condition with the original packaging and receipt. Shipping and handling fees are not refundable. Please be sure to get a tracking # for your return to ensure that it arrives on time. Any returns that do not arrive back to SLD will not be refunded or replaced.
Everything in your shop is "sold out," how often do you restock?
I design, embroider, frame and hand package each piece myself. I do my best to update my shop about once a month. If you have a specific piece you like I may be able to get it to you before my next shop update. Please see “Custom Pieces” below. For info about shop updates please follow me on Instragram or sign up for my newsletter!
What are your embroideries made of?
I use linen fabric for the bases of my embroidery. The thread is 100% cotton. Colors are set but still light sensitive and will fade over time if left in direct sunlight so please keep this in mind in choosing where to display your purchase in your home.
Do you take custom orders?
Yes! If there is a piece that is sold out or something you have seen on my Instagram I would love to get that to you. Please email me directly at email@example.com with as much information as possible about what you want. I will quote you a price for the custom piece and request 50%-75% payment upfront depending on the size of the piece.
Do you do wholesale orders?
Yes, I can do small wholesale runs for your store. Please email me directly.
Can I recreate one of your pieces?
No. These are original piece of work and not intended for resale or commercial use. If you are interested working with me please email me.
Can I post about your work on my website or blog?
Yes, please! Please link to my website or Instagram and let me know where you are posting it.